Terms & Conditions

Making a Purchase
Making a purchase couldn’t be easier. View the products you are interested in and add them to your basket, proceed to checkout, where you continue straight to payment.

The site will be updated on a regular basis to remove the products that have been sold. All items are sold on a first come first served basis. If you purchse an item that has already been sold I can offer either a full refund, an alternative product or I can make a similar product to the one you originally wished to purchase. Due to the nature of the product I cannot guarantee that duplicates will exactly match the one pictured, as all products are unique.

We accept all major credit cards, with the exception of American Express. Using the paypal Merchant system.

Payment:
We accept PayPal only

Delivery
Free delivery is applicable for deliveries to the United Kingdom only. For delivery abroad please contact us for a price.

Your item should be with you within 2 – 3 working days. Unless notified otherwise.

Returns and Exchanges
If you are unhappy with your product I will happily exchange or refund it for you. Items must be returned in new condition within 7 days of purchase with an original receipt.

Returns can be posted to:
Cherrydale Alpacas
Dale House
Tattershall Bridge Rd
Lincoln
Lincolnshire
LN4 4JW

The products are all unique pieces. What you see is what you get. And once you have paid no one else can purchase that item.

Privacy Policy We will not pass on customers details to any third parties, your details shall be used purely to fulfill your order. We will treat all your Personal Information as confidential. We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation.